Last Updated: November 2025

This Shipping & Delivery Policy applies to all laboratory testing equipment manufactured and supplied by Barkat Hitech Engineering. We ensure reliable packing, dispatch, and transportation of civil engineering material testing instruments across India and abroad.

1. Order Processing & Dispatch

• Orders are processed only after advance or full payment, as per billing terms.

• Dispatch time depends on product category:

  Product Type	Standard Dispatch Time
  Stock items (small equipment & accessories)	5–10 business days
  Standard lab machines	10–30 business days
  Customized fabrication & advanced systems	30–90 business days

• Final dispatch date will be shared on order confirmation, excluding transit time.

2. Transportation & Courier Partners

We use industry-recognized logistics partners for safe transport, which may include:

🚚 Transport cargo & carriers
📦 Courier services for small devices
🛠 Heavy transport for bulky machinery

Mode of transport is selected based on product volume, weight, fragility, and destination availability.

3. Shipping Charges

• Freight charges are not included in product pricing unless clearly mentioned.

• Charges are calculated based on weight, volume, distance, packaging, and logistics availability.

• Additional packaging (like wooden boxes or foam protection) may incur extra cost if required or requested.

📌 Any unloading charges, local transportation, or equipment handling at customer site must be paid by the buyer.

4. Packaging Standards

All equipment is carefully packed to ensure safe delivery:

✔ Bubble wrap / foam / shock-proof material
✔ Wooden crates for heavy & sensitive machines
✔ Waterproof packaging (upon request or monsoon season)

Extra packaging cost may apply depending on product specifications.

5. Delivery Time & Delays

Estimated delivery duration after dispatch:

⚠ Delivery time may vary due to:

• Transport availability

• Road conditions, weather, strikes

• Customs delays (for export orders)

• Government restrictions & unforeseen events

Barkat Hitech Engineering is not liable for delays caused by logistics carriers.

6. Responsibility for Unloading

• The buyer must arrange unloading equipment like forklifts, cranes, and manpower, depending on machine size.

• Damage caused by improper unloading or mishandling at site is not covered by the manufacturer.

7. International Shipping

For export orders:

• Customs duties, import taxes, cargo handling, port charges, and clearance fees are the buyer’s responsibility unless stated otherwise in the contract.

• We supply required export documentation such as packing list, invoice, and certification when applicable.

8. Transit Damage & Claims

• Any visible damage must be reported at the time of delivery and mentioned on the transporter’s receipt.

• Provide photos/videos of damaged packaging and product within 48–72 hours.

• Failure to note damage on the delivery receipt may void claim eligibility.

If approved, repair/replacement will follow our Return & Warranty policy.

9. Contact for Shipping Assistance

Barkat Hitech Engineering
📧 Email: barkat.hitech.engineering@gmail.com
📞 Phone: +91-7042634341

10. Policy Revisions

This Shipping Policy may be updated anytime due to operational, regulatory, or industry-based requirements.